Refund policy

We’re so sure that you’ll love SOL✿CBD products that we’re giving it our unconditional 60-day “Feel The Difference” Money-Back Guarantee. We want you to have plenty of time to experience and benefits of CBD products so you can discover for yourself how great it will make you feel.

We take customer satisfaction very seriously, and we ask that you check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for the damaged product(s) must be made within 72hrs of delivery by writing to support@solcbd.com. You will need to provide detailed information (including images) for any product damaged during shipping within that timeframe. 

However, If you’re not happy with your results, simply notify us up to two full months (after the purchase date) and we’ll make arrangements for you to receive a 100% refund (less shipping, if applicable). No questions asked. No annoying hoops to jump through.

Here’s how it works…

We do not require the return of a used product. However, we do require the return of a sealed unused product. 

We get it. Many people are (and should be!) skeptical when they hear what a new product might do for them. With this in mind, we are offering this guarantee, so that new customers have the opportunity to experience the same health benefits our satisfied customers have already enjoyed, with no worries!

BUT if you purchased a bottle of our 2250mg CBD tincture and only used it a handful of times, please consider sending it back. Every month we try to donate product to disabled children and many families in need. And we would rather gift your remaining bottle to them rather than it simply go to waste. 

Simply give us a call at 800-413-5420 or email your refund request to returns[at]solcbd.com. Please include the words “Refund Request” in the subject line of your email.

To serve you and other customers better in the future, we request (but do not require) that you tell us why you want a refund as we are always looking for feedback and ways we can improve. Your satisfaction is our #1 priority.

last updated on October 27th, 2022.